Legal > Privacy Policy
Privacy Policy
Last updated: September 2026
FC Automation Technologies collects only what is needed to run your subscription and support you — and never your trading credentials.
Data We Collect
We collect the information you provide directly: legal name, email address, TradeLocker email, account type, broker, capital range, backtest request details, and support messages. We also record risk and terms acceptance timestamps. FC Assistant conversations may be processed and retained by our application and AI service provider; reports and support-thread summaries are visible to FC management.
FC does not request or intentionally store broker passwords, TradeLocker passwords, API secrets or account recovery phrases, and does not custody customer funds. Do not type these secrets into chat: messages may be processed and retained by our application provider even when support reports attempt to redact them.
How We Use Data
Your data is used to process subscriptions, run compatibility checks and activation, deliver backtest results, provide support, and send the daily Bible verse reminders you opt into. We do not sell your personal data.
To improve FC Assistant, we may record signed-in usage counts, broad question categories, voluntary helpful/not-helpful ratings, and customer-reviewed escalation summaries. Assistant usage analytics do not intentionally store entire raw chats, but conversation history may be retained by the chat service. Our assistant can retrieve public documentation from a small approved list of official providers; these links are not a source of FC account information.
Stripe handles subscription billing and may provide a secure customer portal. FC never asks for or stores full card numbers through the assistant. Avoid posting passwords, API keys, private keys or payment card details in chat.
Google Ads tracking is optional. On our published website, you may consent to measurement only, independently consent to measurement plus personalized advertising, or decline both. Before permission, the Google Ads script is blocked and advertising consent defaults to denied. With your permission, Google may use cookies, IP addresses, page URLs or other identifiers to attribute verified account registrations, new backtest requests and confirmed paid subscriptions, and, if separately authorized, personalize advertising. We record your choice and timestamp in this browser and request renewed consent periodically. You can withdraw or update your choice through Ads privacy at the bottom of the page. FC does not intentionally send names, emails, broker credentials, payment-card details or trading positions in our conversion payloads. Google processes advertising data under its Privacy Policy (https://policies.google.com/privacy).
Contact
Questions about privacy: stevenfacenda@fcautomationtechnologies.com
